Gaming should be a source of entertainment — not stress. k 999 believes responsible play is the best play. Use our tools and guidelines to keep your gaming experience healthy and enjoyable.
Important reminder: Gaming is for entertainment. If you feel it's having a negative impact on your life, please contact our support team right away. You are not alone.
K 999 is more than just a gaming platform — it's a responsible community. We believe gaming should be a safe and enjoyable experience for everyone. That's why responsible gaming sits at the very heart of everything we do.
Our responsible gaming program is built on three core principles: Awareness — Providing players with accurate information about gaming; Control — giving you the tools to control your own play; and Support — Here for you when things go wrong.
Our commitment to responsible gaming at k 999 means we never encourage any player to bet beyond their means. We strictly prohibit minors from gaming, support players facing difficulties, and help protect their accounts when needed.
Responsible gaming means treating gaming as entertainment — not as a source of income or a solution to problems. When you play within a set budget, within set time limits, and with peace of mind — that's responsible gaming.
A responsible gamer:
Please Note: Gaming should never be part of your financial plan. If you feel like the month doesn't add up without a win — that's a sign of a problem.
The signs below indicate that gaming may be having a negative impact on your life. Be honest with yourself:
You end up spending beyond your budget and regret it afterward.
You get angry after a loss and keep playing immediately to try to win it back.
You hide how much you're playing from family or friends.
You feel restless, irritable, or anxious when you can't play.
You have tried to stop gaming but couldn't.
You have borrowed money or sold assets to fund your gaming.
You spend time gaming at the expense of work, studies, or family responsibilities.
You rely on gaming to relieve stress or feel better.
If three or more of the above signs apply to you, please reach out to our support team or activate the self-exclusion feature.
K 999 gives you a range of powerful tools to stay in control of your gaming. They are completely free and can be activated anytime from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it takes effect immediately.
Instant ActivationDecide in advance how long you want to play. The system will remind you to take a break when your time is up.
Automatic RemindersPlay stops automatically once you've lost a set amount. The most effective way to protect your budget.
Budget ProtectionTemporarily close your account for anywhere between 24 hours and 30 days. Take the time you need to clear your head.
1–30 Day BreakIf you want to stop playing for an extended period, activate self-exclusion for anywhere between 6 months and 5 years.
Long-Term ProtectionView your full gaming activity — how much you've played, won, or lost.
Full TrackingSetting limits on your k 999 account is quick and straightforward. Just follow the steps below:
With your username and password On the login page Sign In.
Click your profile icon in the top right corner and select "Settings".
Click the "Responsible Gaming" tab within Settings.
Deposit limits, session time, loss limits, or wagering limits — choose whichever works for you.
Specify the amount in BDT or hours you want to limit, and the period it should apply to.
Verify via email or SMS to confirm your limit. It will take effect immediately.
Self-Exclusion is a feature that lets you voluntarily block your own access to k 999 for a set period of time. It is entirely voluntary and designed with your mental well-being in mind.
To activate self-exclusion, email support@k999-taka.com or let us know via support chat. We'll handle your request with respect and no questions asked.
Problem gambling is a real mental health issue — there's no shame in it. Reaching out for help is a sign of strength. k 999 is always here for you:
Tip: If you're experiencing gaming-related issues, talk to a family member or someone you trust. For professional mental health support, consult a doctor or healthcare provider near you.
K 999 is strictly for adults aged 18 and above. We take firm measures to prevent minors from registering. As a parent or guardian, we encourage you to stay vigilant as well:
If a minor has created an account on k 999, please notify us at support@k999 -taka.com. We will close that account immediately.
Your protection is behind every decision we make
Our automated system detects unusual gaming patterns and steps in proactively when needed.
All responsible gaming communication and support is available in your language — no language barriers.
We do not send promotional messages to players who have self-excluded or set limits.
Our support staff are specially trained and compassionate when it comes to responsible gaming.
See in real time how long you've been playing. You'll get an automatic break reminder when your set time is up.
All games at k 999 are independently tested. Win and loss probabilities are displayed honestly and transparently.
Join k 999 and use our responsible gaming tools to build a healthy, enjoyable gaming experience. You set your limits — we'll respect them.